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If you are one of our customers contact us and we'll set you up with one immediately!
GOVERNMENT AGENCIES PLEASE EMAIL US AT:
Cage Code: 1NNW0
DUNS #: 15-401-7180
Contract #: GS-02F-0100R
Remote Support Form
- Please fill out the form to start a remote support session
Our Information Technology Services
Providing IT support to companies in Manhattan, Brooklyn, Queens, Staten Island, Bronx, and Long Island.
Is your computer running slow?
Do you have a virus you can�t get rid of?
Have you hired a new employee and need to set them up with a computer?
Do you want to be able to access your office computer from home?
We can help!
Our technicians have numerous years of experience in dealing with IT issues. What sets us apart from other companies is our problem solving skills and ability to communicate with our customers.
It is very important to us that you understand the reason behind the time we spend resolving IT-related issues. Trust is everything in this business, as it is the nature of technology to change continuously. Our company has gone through the transition from typewriters to printers, and therefore understands the need to keep up with the times! While our IT staff stays current with the IT industry, with the almost infinite combination of software and hardware, it is impossible for any one person to know every detail of everything that could ever go wrong. As such, if we come across a problem we have never encountered before, we'll let you know and lay all the cards out on the table before we put any labor hours in. We take pride in our fairness!
Along these lines we take steps necessary with our customers to prevent problems from ever occurring. Whether it be firewall protection, securing your passwords, or developing backup solutions, we can educate you on IT�s best practices and implement these solutions.
We specialize in setting up and maintaining Microsoft Small Business server as well as Blackberry server, which, with remote access capabilities, will enable your employees to be just as productive while away from the office.
Remote service - $100 / hr, billed in 15 minute increments
(Many issues can be taken care of by you providing us access to your computer via our secure internet connection)
On-site service - $150 / hr, minimum charge 1 hour, then billed in 15 minute increments.
To request service call 1-800-FIXES-ME (1-800-349-3763) and press �1� for service
OR fill out the form here (where it asks for the model number, scroll down to Computer/ IT support)