If you think you need to update your machine’s hardware, please contact us first. There are very few cases in which a firmware update is necessary, and if done in the wrong manner you can damage the formatter of your printer. Regardless if you have a contract, your company will be liable for the charge.
How to update the firmware using a USB Drive on HP LaserJet Printers *THIS METHOD IS PERFERRED* - Make sure you unplug the Ethernet cable.
How to update the firmware using the Embedded Web Server on HP LaserJet Printers *THIS METHOD IS RISKY – IF END USERS PRINT TO THE DEVICE WHILE THE FIRMWARE IS BEING UPDATED YOU WILL CORRUPT THE FORMATTER*