How do I return item(s) that I ordered?

Items must be in fully resalable condition if they are unopened...

If your items are in fully resalable condition (with no damage to or markings on the box) and have been ordered within 30 days, we can offer you credit minus a restocking fee. 

If your items are defective, we can take them back as long as they are still under warranty. Learn how to check if your items are still under warranty here. 
 
If your item(s) meet all of the above conditions, login to our client portal and click on the “toner returns” tab and fill in the information accordingly. 

If you do not have a login, please fill out this form to obtain a login. 

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