Solution: Replace the Network Card
80, 81, and 82 errors are all associated with a defective network card. They are most prevalent in printers with 610 and 615 network cards which are white in color. Very often these errors will start out intermittently but within a short time the error becomes permanent.
• Power off the printer
• Loosen the two thumb screws and pull the network card out of the machine
• Plug the new network card in & power on the machine
• The IP address must then be programmed either through the control panel on the printer manually, or through the network by an administrator.*
* If you join A M Exclusive’s Preferred Service Program, we perform a cleaning of your entire inventory or printers, at which time we place a technician service log label on each printer, detailing the serial number and IP address. This comes in handy particularly in dealing with errors such as above that require replacement of a network card and the re-programming of an IP address.
A M Exclusive Business Machines, Inc.
79-63 77th Avenue, Glendale, NY 11385
1-800-FIXES-ME (1-800-349-3763)
1-718-845-2828